aka SHIPPAGEDDON: THE BIG CLOG PT. II

You may have heard - the entire world is having an (ahem) 'shipping issue' at the moment.

Know that we feel it too and are doing our best to 1. keep you informed 2. get your packages out the door and on trucks, trains, drones, mules - whatever it takes - so it gets to you when you expect it.

AS OF: May 5th, 2023

The BEST way to estimate any product's shipping time is DURING CHECKOUT - that is the carrier's most up to date information, on any given day.

• Note: you must give a shipping address and phone number, during checkout, to even see an option for EXPRESS shipping - if it is available for that particular product - otherwise, it will show standard shipping option only.
• Each product may be different when it comes to shipping times.
• We don't make a dime from shipping or 'handling' - this fee is 100% whatever the carrier charges to ship standard or express. 

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We're doing our best to stay on top of the ever shifting delivery situation during these trying times.

Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time.

So: estimated fulfillment + estimated shipping = estimated delivery time

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products.

When we calculate the estimated fulfillment time, we take into account the current order volume and our fulfillment partner's capacity.

The estimated shipping time is calculated according to historical shipping data for deliveries to your area or selling region by shipping carriers.

Please understand, estimated delivery time is just an estimate, it’s not a guarantee. You can receive the order past the EDT for reasons, like:

• Issues out of our control within shipping companies
• Covid related slowdowns/lockdowns
• Products being out of stock
• Shipping related delays like failed delivery attempts, service disruptions, or incorrectly entered customer addresses.

Our Shipping Policy here.

That being said, we’ll work our hardest to meet our delivery estimates however - we cannot control shipping companies or their delays - but, we may be able to find a solution when you can't.

About Production: When should your package arrive.

Each product you see in our catalog is designed by TrendySwimmer and made on demand, which means when you place your order, it takes a few days for the product to be made (processing), and then it's sent out to you (shipping).

The most accurate shipping times given are after your product has been produced and sent out - when you receive an email with tracking info.

All the best and Swim Happy!